Bigconnect coporation
2F,2-12-13 Shinjuku Antel Salon
Bld., Shinjuku, Shinjuku-Ku,
Tokyo To, 160-0022,Japan
For iPhone:
Go to Settings → Cellular → Cellular Data Options or tap the added eSIM line → Data Roaming.
For Android:
Go to Settings → Mobile Network → Tap the added eSIM line → Data Roaming.
*The terminology may vary by Android device model. If you cannot find the relevant option using the above steps, tap Settings and search for Roaming.
*Note: When using our eSIM, you generally need to turn on data roaming. While abroad, make sure to turn on only our eSIM and enable data roaming. There will be no additional charges for using our eSIM, but any charges incurred from using a domestic SIM card will be outside our responsibility and will need to be covered by you.